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After Pay FAQ

What is Afterpay?

Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.

How do I use Afterpay?

Just shop thenaturalmarketnz.com and check out as usual. At checkout, choose Afterpay as your payment method. You will be directed to the Afterpay website to register and provide payment details (Visa or Mastercard). If you’ve used Afterpay before, just log in to your Afterpay account. Then complete your order.

How does the Afterpay payment schedule work?

All Afterpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks in equal installments from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly.

You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.

When will my items be delivered if I use Afterpay?

Afterpay orders are delivered within our standard shipping timeframes like any order from thenaturalmarketnz.com. Free standard shipping is available for orders over $75.

Visit our shipping page for more information.

What products are not eligible for Afterpay?

Afterpay is not available on purchases of online gift cards. If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately.

Where can I find out more about Afterpay?

Visit the Afterpay website here for a comprehensive list of FAQs and check out Afterpay’s Privacy Policy found here.

If you have a question about your Afterpay account please use the contact form found here.